The wiTECH Diagnostic Application Frequently Asked Questions

  

Top 6 Reasons to Get wiTECH MicroPod 2 Diagnostic Tool:
1. the copy is 1:1 of the genuine, of high quality and good stability, its connector matches the car OBD plug perfectly.
2. With high-quality USB cable which transfer data stably and reliably  
3. The package is anti-static, moisture-proof, anti-electromagnetic interference
4. Works with your current wiTECH software
5. No smart cables required
6. No drivers needed
 
WiTECH MicroPod 2 Diagnostic Tool Basic Info:
1.Works with your current wiTECH software Version: 17.04.27
2.Multi-Languages available: English, French, Spanish, German, Italian, Russian, Japanese, Korean and Chinese
3.PC-Based: Requires PC connection
4.Warranty: It can be returned and replaced for a new one within one year, if non-human damage.
5.Update: you could update when the newest software is released

Multi-language wiTech MicroPod 2 Diagnostic Programming Tool V17.04.27 for Chrysler
MADE BY MOPAR (CHRYSLER) and OEM, the microPOD II is small in stature but  offers 100 percent CAN coverage for Chrysler, Dodge, Jeep, and Fiat (North America), including  latest 2014 Dodge Ram ProMaster, 2015 Jeep Renegade  and 95% of non-CAN.

This tool is the Next Generation Chrysler Scan Tool for “CAN” Bus Models and is a direct replacement for wiTECH VCI POD, StarMobile, StarScan, and wi-TECH POD.

 

Frequently Asked Questions

Does wiTECH 2.0 replace the wiTECH Diagnostic Application (i.e., wiTECH “1.0”)?
No, wiTECH 2.0 and wiTECH 1.0 are both essential tools. wiTECH 1.0 is still required for legacy vehicles’ bus support. Starting in July of 2017, vehicles that are fully functional in wiTECH 2.0 will no longer be available in wiTECH 1.0.

 

Can I continue to use wiTECH 1.0 even after wiTECH 2.0 has been installed?

Yes, wiTECH 1.0 and wiTECH 2.0 can be used by your dealership. microPods are dedicated for use with either wiTECH 2.0 or wiTECH 1.0.

Will wiTECH 2.0 use my current network equipment?
Yes. With the rollout of the wiTECH Diagnostic Extender program your dealership is now equipped with the necessary network hardware to operate wiTECH 2.0. As part of the wiTECH 2.0 installation process at your dealership the agent will configure one of your dealership's VCI devices to allow operation with the wiTECH 2.0 system.

Why should I use wiTECH 2.0?

wiTECH 2.0 application is a new standard for vehicle diagnostics. Upcoming vehicles require the use of wiTECH 2.0 due to changes in the vehicle electronics. Given the significant speed advantages of the wiTECH 2.0 system, it should be clear why you would want to use wiTECH 2.0.

Essential tools normally come with hardware. Why is this different for wiTECH 2.0?

The hardware components of wiTECH 2.0 were deployed in CY 2013 with the wiTECH Diagnostic Extender program. With that program, you received the necessary hardware to use wiTECH 2.0, including a single microPod device. We strongly recommend that you purchase adequate microPods for your technicians. There is no excuse, as microPods are the lowest cost OEM vehicle communications interface device available. A dealership can recover its purchase price almost immediately through additional service sales.

 

Will wiTECH 1.0 still be usable after its retirement?

wiTECH 1.0 is currently required to diagnose legacy vehicles’ bus and will remain operable for these vehicles. This also includes vehicles that utilize the DRB III Emulator.
Vehicle Communications Interface (VCI) Device Questions

Does WCP microPod work with DRB III Emulator?

Please be aware that WCP microPod does not support some legacy protocols. We recommend that you purchase more recent versions of the microPod device to ensure full vehicle support.

Will the VCI Pod be supported with wiTECH 2.0?

No, the VCI Pod does not support all FCA US vehicles. microPod has become the new standard for vehicle diagnostics and it has superseded the VCI Pod.

Will the StarMOBILE be supported with wiTECH 2.0?

No, the StarMOBILE device cannot be supported with wiTECH 2.0.

Can I use my VCI devices in wiTECH 2.0 using a USB connection?

The wiTECH 2.0 model is a network connected model where the VCI device communicates directly to back-end cloud servers. This is driven in part by diagnostic application security requirements. It is not feasible to operate the server software on a PC. Moving forward, it is critical that the service shop have reliable network connectivity to permit vehicle diagnostics.

Network and Connectivity Questions

What if I don’t have an internet connection or my location has unreliable connectivity? Can I still use wiTECH 2.0?

You can use a hotspot or other cellular technology to allow connection, but wiTECH 2.0 is an online-only model. For business use, wireless devices that provide backup cellular capability (e.g. Cradlepoint devices) prove to be effective in allowing the dealership to continue uninterrupted operations.

Can I perform road tests?

Yes. wiTECH 2.0 is an online model, so you will need to connec